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46 CPD ACTIVITY MANAGING VACCINATIONS IN YOUR PHARMACY 1 CPD CREDITS Shannon Kerr MBA General Manager: Projects & Programs at Pharmacy Platforms As a marketer and project manager with more than 20 years’ experience, Shannon has focused on the community- pharmacy space for the past 10 years. Shannon’s experience encompasses branding, digital marketing, loyalty programs, above the line and retail marketing. Her project skills enable a coherent and integrated message across all elements of pharmacy marketing Shannon Kerr also works at instigo. For the purposes of full disclosure, instigo has a commercial relationship with the Pharmacy Guild of Australia to deliver the Health Advice Plus program into community pharmacy. Instigo also provides a range of business services to API including some marketing services, professional services coaching for Soul Pattinson and Pharmacist Advice stores and outsourced merchandising resources for Soul Pattinson, Pharmacist Advice and Club Premium. Disclaimer: This article is a discussion on the practical considerations of vaccination workflow and staff management and is not intended to provide formal advice or guidelines. Always practise within your knowledge and scope of practice, and in line with guidelines and legislation. Any decisions in connection with the implementation of advice or recommendations are made by the reader and are the reader’s sole responsibility. Bianca Havukainen With 10 years’ experience in pharmacist-manager and professional-service roles, Bianca coaches community pharmacies to evolve their professional-services position, helping pharmacies successfully achieve growth and realise the potential in this space. Bianca’s own interest in pharmacy services is to foster culturally appropriate and dignified care that respects the individual. LEARNING OBJECTIVES After completing this CPD activity, pharmacists should be able to: • Describe the steps necessary to facilitate flu vaccinations in a community pharmacy. • Describe the requirements of post- vaccination monitoring in community pharmacies. 2016 Competency Standards: 1.1, 1.3, 4.2, 4.3, 4.4, 4.5, 4.6. Accreditation Number: A2105RP4 (exp: 30/04/2023). Vaccinations are a key topic in community pharmacy. McKinsey’s Consulting introduced the concept of ‘decades in days’ in terms of digital change and adoption rate acceleration due to Covid-191. Similarly, the ongoing pandemic, the general vaccination awareness for influenza and other infectious diseases, coupled with an opening up of the pharmacy-specific RETAIL PHARMACY • MAY 2021