Page 24 - Demo

22 PHARMACY PROFILE AMCAL PHARMACY ST CLAIR, SOUTH AUSTRALIA IBy Emily Devon. n the St Clair Village shopping centre in suburban Adelaide sits an Amcal Pharmacy whose team, led by pharmacists Jono Gill and Nam Nguyen, stepped up to the plate throughout the difficulties of 2020 to give their community the best health advice and support they could provide. “Like most, a challenge during the height of Covid-19 was trying to calm and reassure our customers about the unknown, especially when every day was different and presented new challenges,” Mr Gill and Mr Nguyen said. “We found ourselves needing to predict what might be ahead, and plan our business around these changes, such as adhering to PPE requirements and implementing Covid-19 restrictions.” A priority for the pair was to keep not only customers but also staff safe. This included taking further precautions such as “installing sneeze guards, wearing PPE and having the store deep cleaned on a regular basis”. “Finally, we’ve also recently begun a refit of our store, so we’ve had to be especially flexible and resilient to continue business as usual during the disruption of Covid-19.” Both note that a huge focus for 2021 will be administration of the Covid-19 vaccination – “especially as it seems pharmacists will be able to administer Covid-19 vaccinations”. “We also expect that flu vaccination intake will be high next year. “As a business of only two years, we’re always growing. Our store highlight is that every week we hit a new milestone.” RETAIL PHARMACY • JAN/FEB 2021 Nam Nguyen and Jono Gill are the proud owners of Amcal Pharmacy St Clair in South Australia.