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Contents OUR RETAILERS 7 ALDI. 8 Drakes Supermarkets. 9 Foodland Supermarkets. 10 OTR. 11 Ritchies. 12 SPAR. 13 7-Eleven. NEWS 14 Woolies makes earlier payments for small businesses. 16 AFGC backs moves to strengthen local manufacturing. STORE PROFILE 20 A revolution in supermarket layout. INDUSTRY INSIGHT 22 IGD: understanding Australian grocery. EVENTS 24 IGA: exceptional independent stores celebrated. 26 Metcash: Primo the supremo as supplier of the year. 28 Shop! ANZ: EuroShop’s top picks. MARKETING NEWS 30 New brand activity from J.C.’s and Buderim Ginger. WHAT’S NEW 32 Freshly picked launches from Human Bean Co, Shine+ and Farmers Union. FEATURES AND CATEGORY REVIEWS 34 Naturally Retail: a taste for health. 38 Confectionery: inspired variation is required. 44 The nature of today’s snack. 51 New directions for your daily bread. BUSINESS 54 Packaging & Design: curing wrapacious consumption. 57 Delivering a great in-store experience, Saguity. 58 What will impact your organisation in 2020?, Ascender. 59 Why AI may be retail’s ultimate saviour, Accenture. 60 Essential tips for selling on Amazon, Gladwin Legal. 61 Fire, flood, virus: what if I can’t deliver?, Bird & Bird. 62 Turn the tables in 2020, Active International. APR, 2020 RETAIL WORLD 1