Page 4 - Retail World Magazine Jan/Feb 2021 TOB
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                 EDITOR’S LETTER  EWDITOR’S LETTER  elcome back! Here’s our first issue  of Retail World for 2021. With the vaccine for Covid-19 available to frontline workers in the months to come, offering relief to Australians, what can we expect from the year ahead? While a complex climate remains, and with government stimulus measures scheduled to conclude in March, we’ll continue to adapt daily to changes and challenges. Guided by no real rule book, retail and its supply chain will keep forging ahead through innovation, adaptability and agility, to keep the market ticking. Australian producers have been recognised for their efforts in providing essential groceries to shoppers during a difficult year. Supermarket retailers have acknowledged suppliers for delivering high quality products, innovation, sustainable practices, and community initiatives. Grocery shopping and the way shoppers make purchase decisions have changed significantly in the past year. Shopper Intelligence highlights the key priorities for retailers and suppliers to focus on in 2021, among them re-evaluating value, aligning pre- and in-store investment to the shopper, and dialling up Australian made and health across all categories. Technology is transforming the retail market as the impact of the pandemic has forced the transition to e-commerce transactions. ShopAbility and ShopYou discuss this transformation that has led to the biggest shift in consumer and shopping behaviour, and how retailers need to adopt technology to grow their business. Resounding trends that we’ll see more of as this new landscape shifts into 2021 and beyond include sovereign manufacturing capability and local provenance and synergies associated with growing and developing our local markets, convenience redefined and enhanced, capitalising on more occasions at home, the focus on hygiene and healthy lifestyles, improved digital and e-commerce strategies, and sustainability efforts and responsibility, to name just a few. As we gear up for the year ahead, we look forward to working with industry to deliver news, trends and insights to keep businesses informed and on top of the latest developments and opportunities. Lorna Gloria Guest Editor  2 RETAIL WORLD JAN/FEB, 2021 


































































































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